Never touch a running system ... so how can we update the ERP ?
We all know the famous phrase "never touch a running system". And how not to, if many have often heard phrases like "Since the new update that no longer works" or "boss, since the new update our server does not start".
If we are talking about the ERP of the company, it all starts to unravel. The question is: Upgrade or not?
If we ask the experts (our coworkers from IT ), they will ensure that each update is important and imminent ... Are we talking to a lot of IT fans (but not necessarily objective) or is it true what they say?
A survey by Aberdeen Group in August 2012 shows the main reasons for not upgrading a running ERP system.
Almost half of respondents point the fear of problems that cause failures in the new system ... giving credit to the famous phrase "never touch a running system".
40% of respondents expressed conformism with the current version.
The following 3 points have to do with the need, or better yet, the lack of flexibility of the system itself, which is manifested through uncertainties, programming specific modules and the lack of new options with the potential to change the business model current and thereby limiting growth.
On the other hand there are strong arguments to an ERP upgrade, such as security, integration with new systems, expand capacity and performance, etc.
Unfortunately there is no concrete answer to this problem. The reasonable thing we can do from our position as CEO, CFO or CTO is very pragmatically assess the benefits against the disadvantages of an update; and compare it against a cloud system where some of these problems no longer exist.
The thought of cloud system is even more relevant if we analyze the third answer to the previous survey, where 1 of 3 businessmen expressed their dissatisfaction about the new system, as it does not provide sufficient inputs to generate substantial growth ... It occurs to me that many entrepreneurs see their ERP as "engine" of growth, but shouldn’t it be the other way around? Should the ERP dynamically follow our strategy? These questions are a little out of focus of this article and probably are questions for another time.
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